Privacy Policy
Our Commitment to Your Privacy
Maana Law (“we,” “our,” or “us”) is committed to protecting the personal information of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us, including through our website at maanalaw.com and any SMS communications.
By using our website or providing your personal information to us, you consent to the practices described in this policy. If you have questions, please contact us at the details provided at the end of this document.
What Personal Information We Collect
We collect information you provide directly to us, as well as information gathered automatically when you use our website or services.
Information You Provide
- Full name, email address, phone number, and mailing address
- Details about your legal matter or inquiry submitted through our contact or intake forms
- Communications between you and our firm, including emails and SMS messages
- Information provided during consultations or in the course of legal representation
- Payment and billing information when applicable
Information Collected Automatically
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Device identifiers and cookies (see our Cookie section below)
- Geolocation data (approximate, based on IP address)
SMS & Communications Consent
When you opt in to receive SMS messages from Maana Law, whether through a web form, phone call, or other medium, we collect your mobile phone number and record your consent. This consent is used solely for the purpose of sending you communications related to your legal matter or services.
How Your Personal Information Is Used
We use the information we collect to provide, improve, and communicate about our legal services, including the following purposes:
- Responding to your inquiries and scheduling consultations
- Providing legal advice and representation
- Sending appointment reminders, case updates, and account notifications
- Communicating via SMS if you have opted in to receive such messages
- Processing payments and managing billing
- Improving our website, services, and client experience
- Complying with legal obligations and professional responsibilities
- Preventing fraud and ensuring the security of our systems
Who Your Personal Information Is Shared With
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., case management software, secure communication platforms, IT support). These providers are contractually required to protect your data and may only use it as directed by us.
Legal & Regulatory Requirements
We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of Maana Law, our clients, or others.
Professional Obligations
As a law firm, we are bound by strict professional confidentiality obligations. Any disclosure of client information is governed by applicable rules of professional conduct.
SMS Consent Notice: SMS consent and your mobile phone number are never sold, transferred, or shared with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties.
SMS Terms of Service
Maana Law offers an optional SMS communication service for clients and prospective clients who wish to receive updates, reminders, and information via text message.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Maana Law. This includes SMS messages for conversations, appointment reminders, case updates, order alerts, and account notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
Message Types
By opting in, you may receive the following types of messages from Maana Law:
- Appointment reminders and scheduling confirmations
- Case status updates and document request notifications
- Account notifications and billing reminders
- Responses to your inquiries submitted via our website or contact forms
- General service communications related to your legal matter
Opt-Out & Help
- To opt out at any time, reply STOP to any SMS message you receive from us
- For assistance, reply HELP or visit our website at maanalaw.com
- Messaging frequency may vary depending on your legal matter and communication preferences
- Standard message and data rates may apply based on your carrier and plan
How We Protect Your Information
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure servers, and restricted access to personal information on a need-to-know basis.
While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. If you have concerns about the security of your information, please contact us directly.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and professional obligations
- Withdraw consent for communications, including SMS, at any time
- Lodge a complaint with a relevant privacy authority
To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services following any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: